VOCAI
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The AI receptionist that actually answers the phone.

VOCAI handles inbound calls for your business — verifies callers, opens gates, triggers backend actions, and transfers to a human when it should. Live, on the line, in seconds.

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What VOCAI does

One phone number, one virtual receptionist, one set of actions that get done. No more voicemails missed, no more queues, no more after-hours dropouts.

Answers every call

Picks up on the first ring, greets the caller in your brand voice, and listens — fluent in natural speech, not menus.

Verifies the caller

Cross-references what the caller says against your existing systems — residents, customers, bookings, tickets — and only proceeds when there's a match.

Triggers real actions

Opens a gate, dispatches a notification, books a slot, files a record. VOCAI calls your APIs the same way a trusted member of staff would press a button.

Knows when to hand off

When a caller asks for a person, or when verification fails, VOCAI transfers the live call to the right human — no awkward callbacks.

Audit trail you can trust

Every call gets a transcript, every action a signed record. You see who asked for what, when, and what the system did about it.

Plugs into what you have

Sits behind your existing PBX (Yeastar, 3CX, FreeSWITCH, anything SIP). Your customers keep the number they've always called.

Why it matters

Phone calls are still where business gets done — and they're still where the most time gets wasted. VOCAI removes the boring half so your team can focus on the calls that need a human.

  • Zero missed calls.Every caller gets a confident, on-brand answer — at 3am, at lunchtime, during a weather event.
  • Repeatable, not robotic.VOCAI listens for intent, not keywords. Callers don't need to know the "correct" phrase.
  • Faster than a human on the routine stuff.Verification + action in under 30 seconds — humans get freed up for what only humans can do.
  • Hand-built for the UK.British number plates, postcodes, building-access workflows — the edge cases that off-the-shelf voice bots get wrong.
~2s
Time from the caller finishing speaking to the agent responding — fast enough that the caller hears a conversation, not a queue.

Talk to us

Tell us a bit about the calls you wish you could automate. We'll get back to you within one working day.